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Support for your Dyson Corrale™ straightener

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your straightener.

Getting started

Your Dyson Corrale™ straightener is engineered to be easy to use. To get started, charge your straightener to 100% and watch our video guide or follow the steps below.

Image from video about getting started
Straightener being unlocked

1. Unlock your straightener

Simply slide up the Lock button on the front of your straightener to open it.

Flight-ready tag being inserted

2. Insert the Flight-ready tag

This will enable your straightener's controls. Your tag is tethered to your straightener.

Straightener being placed in dock

3. Fully charge your straightener

To maximize cordless run time, always fully charge your straightener before using it. It only takes 70 minutes to charge to 100%.

Stylist with client

4. Prepare your client's hair for styling

Your client's hair should be dry before you style. To get the best results, it should also be tangle-free.

Battery icon on the screen

5. Turn your straightener on

Press and hold the Power button until a battery icon appears on the screen. If you see an error message, charge your straightener to 100% then turn on, off and on again to reset.

Temperature options on the screen

6. Choose your temperature

As the flexing plates enable enhanced styling with less heat for half the damage¹, we recommend you try the lowest setting of 330°F first. If you feel you need more heat for your client's hair type, length or desired style, you can increase the temperature to 365°F or 410°F.

¹Thermal damage measured by hair strength, when creating an equivalent hair style. Tested on flexing plates vs solid plates.

Using your straightener

Straightening tips video

Maximizing cordless run time

Your straightener should always be fully charged before you start styling. We also recommend placing it in the charging dock between styling sections of hair and client appointments.

Beach waves video

Three temperatures to choose from

You can style at 330°F, 365°F or 410°F, to suit your client's hair type, length or desired style. When you turn your straightener on, it will be set to the temperature you last used. 

True curls video

Automatically turns off for peace of mind

If your straightener is left unattended with the power on for longer than five minutes, it goes into Sleep mode and the flexing plates start to cool down. After a further five minutes, your straightener turns off completely.

Soft waves video

Assembling the charging dock

Simply push the two parts of the dock together until they click securely in place. Then connect the magnetic 360° charging cable to the base.

Flat beach waves video

Understanding the sounds

Your straightener makes a range of sounds to prompt you to take an action, or to alert you. You can find out more about the sounds in our video guide.

C curls video

Turning off the prompt sounds

You can mute the prompt sounds by pressing and holding the Power and Temperature (–) buttons for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts.

C curls video

Changing the temperature units

You can view your straightener's temperature in Centigrade or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two. 

For more tips on using your straightener and hair science facts, visit our YouTube channel

Join our global community of professional stylists by following @DysonHair on Instagram

Maintaining your straightener

We recommend regularly cleaning your straightener's plates to remove hair product residue. This keeps them working at their best. First, turn off your straightener and allow the plates to cool down. Then, rub them gently with a damp, lint-free cloth. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

Image from video about cleaning plates
Flight-ready tag removed from straightener

Flying with your straightener

Your straightener cannot be checked. Please check your airline's guidelines as well as the Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) websites for your local regulations regarding travel with lithium ion battery powered devices.* ICAO regulations state that cordless straighteners can only be carried on an aircraft if the heaters are isolated from the battery. To meet these regulations, your Dyson Corrale™ straightener has been designed with a Flight-ready tag that disconnects the battery. You need to remove the tag before airport security and leave it disconnected throughout the flight.
You can find a step-by-step guide to flying with your straightener below.

* External websites including your airline website, www.faa.gov, and www.icao.int are not part of Dyson or Dyson.com. We provide external links such as this one for your convenience; however, this does not necessarily mean that we endorse the content on the site or the public or private organization that sponsors it. We also cannot guarantee the accuracy or completeness of information presented on the external site.

Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.

How to fly with your straightener

Airline approval is required if you're traveling with a battery-powered heat-producing product. Cordless straighteners are in this category, so we recommend contacting your airline before you travel. Explain that your straightener has a Flight-ready feature which isolates the heaters from the battery, to meet ICAO regulations. If you lose your Flight-ready tag, please call 866-693-9766. To use it, follow these six simple steps:

Tag removed from straightener

1. Before packing your straightener, unlock it and remove the Flight-ready tag.

Aeroplane icon on screen

2. Press the Power button and check an airplane icon appears on the screen.

Straightener in Heat-resistant travel pouch

3. Close and lock your straightener, then place it in its Heat-resistant travel pouch.

Flight-ready tag protector

4. Slide the Flight-ready tag into its protector to keep it safe.

Straightener in hand luggage

5. Store in your carry-on luggage, not checked luggage.

Aeroplane icon

6. Leave the Flight-ready tag disconnected throughout the flight.

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Close-up image of flight-ready tag

Flight-ready tag lost or removed

Our Flight-ready tag allows you to use your straightener, while meeting airline regulations. If you have removed or lost your tag, please find help here.

Maintaining your straightener

We recommend regularly cleaning your straightener's plates to remove hair product residue. This keeps them working at their best. First, turn off your straightener and allow the plates to cool down. Then, rub them gently with a damp, lint-free cloth. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

Image from video about cleaning plates
Inside the Dyson Demo Store

Expert advice at the Dyson Demo Store

Our Dyson Experts are on hand to answer any questions you may have, and show you how to get the most from your Dyson Corrale™ straightener.

Frequently asked questions

How can I prolong my straightener's battery life?

You should always fully charge your straightener before using it. We also recommend placing your straightener in its charging dock between styling sections of hair and client appointments.

I just bought my straightener and can't get it to work. Why is this?

If you haven't done it already, insert your Flight-ready tag into your straightener. This will activate your straightener's controls. You should also fully charge your straightener before using it. If you're still having trouble getting started, you can watch the video at the top of this page, contact a Dyson Expert using live chat or call 866-861-2565.

Will my straightener turn off if I accidentally leave it on?

Yes. If your straightener is left unattended with the power on for longer than five minutes, the heated flexing plates will automatically start to cool down. An alert will sound every 10 seconds and the Power button will flash. Pressing any button will re-activate your straightener. If left unattended for a further five minutes, your straightener will turn off completely.

Do I need to carry out any maintenance on my straightener?

To keep your straightener working at its best, we recommend regularly cleaning its flexing plates. First, turn your straightener off and wait for the plates to cool. Then, gently rub the plates with a damp, lint-free cloth to remove any stubborn hair product residue. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

Can I turn off the prompt sounds my straightener makes?

Your straightener will make prompt sounds at times such as when it reaches your desired temperature and when it has low battery. You can mute the prompt sounds by pressing the Power and Temperature (–) buttons at the same time for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts. To turn the prompt sounds back on, press and hold the buttons again.

Can I change my straightener's temperature units?

Yes. You can view your straightener's temperature in Centigrade or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two. When your preferred unit shows on the screen, release the buttons.

Can I fly with this straightener, even though it's battery operated?

The Dyson Corrale™ straightener has a Flight-ready feature that disconnects the battery, designed to adhere to International Civil Aviation Organization (ICAO) regulations. Airline approval is required in advance if you're traveling with a battery-powered heat-producing product, so we recommend contacting them before you travel to let them know. Then you'll need to remove the Flight-ready tag from your straightener before airport security and leave it disconnected throughout the flight. Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener. For more information, please view the video above or contact Dyson at 866-861-2565.

Can I charge my straightener in different countries?

Yes. Your straightener has universal voltage, so you can charge it in countries with different electrical voltages to the one in which you purchased it. You'll still need to check if you need a travel adaptor.

How long is the guarantee for my straightener if I use it in a commercial environment?

Your Dyson Corrale™ straightener is covered by our two-year guarantee. So in the unlikely event of any defect resulting from faulty materials or workmanship, we’ll replace or repair it free of charge. Please contact Dyson at 866-861-2565 for further assistance.

Why Register? More perks.

Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:

Exclusive Savings Events

Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.