Maintaining your machine
Replacing the UV-C emitter lamp
Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.
Checking for a faulty seal
If mist is leaking from the sides of the loop amplifier, a seal may not be sitting correctly. Our video shows you how to troubleshoot the problem.
Replacing the piezo
Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.
Protect your possessions
We recommend placing a waterproof mat or pad beneath the humidifier.
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Use your machine for powerful personal cooling, without humidifying, when conditions call for it.
Why Register? More perks.
Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:
Exclusive Savings Events
Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
Will the Humidifier purify the water in the tank?
Yes, the Dyson Humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.
Can I use air fresheners and scented oils in the water?
No, we expressly recommend that you do not use your machine in conjunction with any of these products.