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How to get the best out of your Dyson machine

Dyson DC39 Origin Exclusive vacuum

Getting started

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Setting up your machine

Maintaining your machine

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Washing the filter

Checking for blockages
Follow our step-by-step guide to check for blockages.

The floor tool shown may vary from the product selected but the process remains the same.

Clearing the brush bar
We demonstrate how to access the brush bar so it can be cleared of tangles.

Useful tips

Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.

Why Register? More perks.

Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:

Exclusive Savings Events

Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Tools to tackle more

Dyzolv spot cleaner

Part No. 903888-06

Contains four active agents to remove spills and spots, even on wool and stain-resistant fabrics.

Learn more

Articulating hard floor tool

Part No. 920019-01

Swivelling brush head with an ultra-slim profile to reach difficult spaces. With soft nylon bristles to remove dust and allergens.

Learn more

Multi-Angle Brush

Part No. 917646-01

Twists into different positions and angles for easy high-reach cleaning.

Learn more

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.