The Dyson Helpline is available during the following times (CST):
Monday – Thursday: 8am – 8pm
Friday: 8am – 4pm
Saturday: 3pm – 8pm
select your machine below. If you're not sure which machine you own, move your cursor over the names to see images of each machine.
If you know the serial number, enter the first three digits in the box below. The serial number can be found on the rating plate sticker. Example of a serial number:
123-US-A12345 or AB1-US-AAA1111A.
(You only need the first 3 digits).
The rating plate sticker can be found on your machine.
How to find the serial number