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Dyson Pure Hot+Cool Link™ purifier schematic

Technology

By going to greater lengths, we engineered a better filter.

Dyson Pure Hot+Cool Link™ purifier exploded view

Air Multiplier™ technology.

The impeller draws in air from all angles, passing it through the filter before accelerating it into the annular loop. With technologies found in turbochargers and jet engines, and using applied fluid dynamics, air is induced and entrained – amplifying the initial airflow. In heating mode, self-regulating ceramic plates heat the air, before a powerful stream of smooth, uninterrupted, purified airflow is projected.

Dyson Pure Hot+Cool Link™ purifier filter schematic

The Dyson 360° Glass HEPA filter with Tris-coated activated graphite.

The 360° Glass HEPA filter removes 99.97% of particles as small as 0.3 microns – that’s roughly 100 times smaller than a human hair. The 360° intake has been engineered to pull in polluted air from every angle, while the Tris-coated graphite captures gases from your home, including odors, household fumes and formaldehyde.

Two sensors to analyze indoor air quality. The dust sensor detects particles larger than one micron, such as pollen and allergens – while the Volatile Organic Compounds sensor identifies gases such as fumes and toxins.

Graphical close-up of Dyson purifier filter.

Glass HEPA borosilicate filter.

We’ve packed 20ft of HEPA borosilicate microfibers into every Dyson filter. It’s pleated precisely 333 times.

Graphical representation of carbon crystal.

Active Graphite filter.

The filter has been engineered using a dense layer of carbon crystals, and treated with oxygen to make it more porous. This increases the carbon’s surface area, further helping to trap gases, odors and domestic fumes – in a similar way to how a sponge absorbs water.

Graphical representation of tris-coated graphite crystal.

Tris-coated.

After being treated with oxygen, each graphite crystal is Tris-coated. This organic compound’s chemical reaction with potentially harmful gases like formaldehyde increases the graphite’s ability to capture the gases.

Dyson Pure Hot+Cool Link™ purifier airflow schematic
Dyson Pure Hot+Cool Link™ purifier airflow schematic

Jet Focus control.

By harnessing the Coanda effect, Jet Focus control manipulates the flow of purified air precisely in a set direction. In focused mode, warm or cool air is powerfully accelerated from a rear aperture, and over a specially-engineered focus ramp. In diffused mode, a jet of air is simultaneously released from an aperture at the front of the amplifier. The jets meet, and entrainment guides the air over a 45° projector.

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Dyson Link app air quality screen

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Dyson Link app

Direct from Dyson

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

2-year warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

30-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

- questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.