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Introducing the Dyson Link app.

Dyson Link app

Intelligent purification with the Dyson Link app.

Requires Wi-Fi and app enabled device. Standard data and messaging rates may apply. 

Download the Dyson Link app

Voice control. All you have to do is ask.

Using your Dyson purifier heater is even quicker and easier with a compatible voice service. From increasing the airflow speed to turning on Night-time mode, just use simple, spoken instructions to control your machine. 

Check your Dyson purifier heater’s status

Find out the current activity of your Dyson purifier heater, or ask it to begin a new task. Such as “Set the temperature to 70 degrees.”

Explore features and settings

Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”

Receive environmental updates

Check your air quality, temperature and humidity levels, both indoors and out – just ask a question. Such as “What’s my indoor air quality like?"

Troubleshooting and maintenance

Get helpful advice and tips, as well as maintenance schedules. Just ask, “When does my filter need changing?”

Dyson Link app air quality screen

Monitors your air quality.

You can quickly view your local air quality – both indoors and out. Straight from your smartphone.

And reacts accordingly.

In auto mode, your purifier will remove detected pollutants automatically. Or you can choose to control your purifier remotely.

Dyson Link app air quality tracking
Dyson Link app air quality tracking

Quickly view detailed reports.

At the touch of a button, you can easily access reports on your air quality history, and your purifier’s activity.

Dyson Link app remote control screen

Complete control, wherever you are.

Control your purifier from anywhere, whether you’re traveling, at work, or simply on the sofa.

Dyson Link app scheduling screen

Set it and forget it.

With 7-day scheduling, you can make sure your purifier stays on when you need it, and off when you don't.

Dyson Link app filter life screen

Check your filter. Without lifting a finger.

There’s no need to inspect your filter, to see if it needs replacing. Your app will let you know when it’s time for a new one.

Model sleeping with Dyson Pure Hot+Cool™ Link purifier

Schedule heating, for when you need it the most.

With the Dyson Link app, you can set both room temperature, and purification. So you can select a temperature around your schedule.

Choose your model

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Direct from Dyson

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

2-year warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

30-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

- questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.

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