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 Dyson 360 Eyeᵀᴹ robot

Smart technology from Dyson.

With integrated app and voice control.

The Dyson Link app.

Monitor and control your Dyson connected machines remotely from your smartphone. From anywhere.¹

Control over your cleaning.

Schedule cleaning or track your robot vacuum's progress as it plots a route around your home – live.

Control over your environment.

Get live and historic air quality metrics, inside and outside your home. So you can see the difference it's making.

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Voice control. All you have to do is ask.

Using your Dyson connected machines is even quicker and easier with a compatible voice service. Just use simple, spoken instructions to control your machine.

Check your machine's status

Find out the current activity of your Dyson machine, or ask it to begin a new task. Such as “Start vacuuming."

Explore features and settings

Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”

Troubleshooting and maintenance

Get helpful advice and tips, as well as maintenance schedules. Just ask, “How often do the filters need changing?”

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See our connected products

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Range of Dyson purifiers
Dyson pure logo

Track air quality inside and out, and get updates on local weather conditions. Set schedules and remotely controls features, including the temperature, airflow speed and sleep timer.

Dyson 360 Eyeᵀᴹ robot
Dyson 360 Eyeᵀᴹ robot logo

Schedule, start and stop planned cleans. See maps that show where your robot has been on current and previous cleans. Change power modes or download the latest robot software flashes.

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Download the Dyson Link app.

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Direct from Dyson

Free shipping

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

Price match guarantee

Price match guarantee

Price Match Guarantee

Be confident that you're getting the best price on If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

2-year warranty

2-year warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from, we register your warranty automatically - you won't have to fill in any more forms.

30-day money-back policy

30-day money-back policy

Money-back Policy

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V8™ vacuums and Dyson V7™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).


Customer Service Helpline

If you have questions please contact us. You can email or call:

- - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 


Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight only if the return is a result of our error. 

The restocking/handling fee varies by product:

Upright and canister vacuum cleaners:
$14.99 restocking/handling fee per unit 

Cordless and handheld vacuum cleaners, purifiers, fans and fan heaters:
$9.99 restocking/handling fee per unit 

Tools, accessories and spare parts:
$2.99 restocking/handling fee per unit

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¹Requires Wi-Fi and app enabled device. Standard data and messaging rates may apply.