Review by Jeff Q. on 9/07/2016
It's always very refreshing when you encounter a service provider who is truly customer focused. I would have to say that Adrian (service rep) at Dyson's service center is the epitome of customer focus and service oriented. He listened (very rare, these days) to what issues I was experiencing with my Dyson vacuums (2) and proposed solutions that would work within my budget. At the end of the day, I was able to get both machines serviced, one within warranty and one that wasn't on warranty at a very reasonable cost. Thank you Adrian...
Review by Julie Z. on 7/31/2016
Best customer service ever! I needed an evaluation on an upright and a hand-held that were both older models. The staff there was fabulous. I worked mostly with Melissa and then toward the end with Adrian, while he checked over the upright an added a newer part. Melissa was so easy to interact with, very patient, and extremely knowledgeable. Problems and service options were explained thoroughly. The upright needed a lot of work. I didn't feel pressured and decided only on a small repair, as the vacuum is not used frequently. I wound up upgrading to a new hand-held model and received a discount for trading in my old one. I left the store completely satisfied and even gave Melissa a hug!
Review by Sheila L. on 6/24/2016
Five stars is not enough! This place is excellent and would highly recommend repair work done here. Repaired as I waited instead of having to leave it and come back. The personnel that works here is also top notch.
Review by Daniel B. on 2/8/2016
Five stars all the way for this business. Adrian and Melissa helped me out. They had my vacuum working in less than 15 minutes. They are truly vacuum geniuses and highly recommend them.
Not only did they fix the problem, but they taught my fiance and I how to service and fix the problems ourselves if it should occur again in the future.
Truly love these guys, they only re-affirmed what I knew Dyson is the best.
Review by Louisa B. on 7/01/2015
We are very happy with this service center. We worked with Adrian, and he was amazing. He really went the extra mile for us. He kept us informed during the entire process, and really explained everything that was going to happen. The vacuum is like new again-we couldn't be happier with their service.