Review by Daniel B. on 2/8/2016
Five stars all the way for this business. Adrian and Melissa helped me out. They had my vacuum working in less than 15 minutes. They are truly vacuum geniuses and highly recommend them.
Not only did they fix the problem, but they taught my fiance and I how to service and fix the problems ourselves if it should occur again in the future.
Truly love these guys, they only re-affirmed what I knew Dyson is the best.
Review by Heidi S. on 1/20/2016
Had a great experience with this place. Brought my Dyson in because the brush wasn't working and after examination they determined their was a problem with the motor too. They said it would take 40 mins to fix and it did. No fuss, no waiting extra. Easiest transaction ever. Best part, everything was covered under the warranty and my vacuum works great. Melissa was super helpful and I would definitely come back if ever in need again.
Review by Linda G. on 12/15/2015
After following the video instructions on the Internet, my well-used Dyson still wasn't working right. I brought it to the Marlborough site in the morning, expecting to be given a receipt and told to return in a week. Silly me, I didn't realize I was dealing with a company with a great product and great customer service. Melissa was respectful, immediately diagnosed the problem, fixed that, and saw a potential problem, and fixed that too. What's not to love with this place? Kudos. I guess I shouldn't be surprised. Maybe great service and great product go hand in hand.
Review by John W. on 11/10/2014
Excellent service. They fixed our vacuum cleaner in 40 minutes. I would recommend them to everyone that wants to buy a Dyson or get one repaired. The people that work there treat you like a family member. J.W.
Review by Wendi H. on 10/28/2014
Just left this store and they are wonderful. They are friendly and thorough. Was not as expensive as I thought it would be. Prices very reasonable and well worth the trip. Only took 20 minutes to fix it and then they even put it in my car for me. Highly recommend!!