Review by Denise B. on 1/17/2016
You what I love? This Dyson Service Center! They were fantastic! I brought in my Dyson handheld vacuum that had been having an intermittent problem with the trigger switch. Turns out they hadn't seen this problem before, so they replaced the whole housing unit at no charge! And I was about nine months out of warranty too! I was in and out in about 20 minutes. I love Dyson...they have great products and they stand behind their products when there happens to be problem. Thank you for that Dyson :)
Review by Valerie T. on 12/14/2015
So helpful in the phone and in the store! The cover in the big wheel (ball) came off and a pice was broken. Took it in they fixed it and cleaned it at no charge.
Review by Shannon C on 12/3/2015
I agree with Cindy F. Go see Rick! We thought our Dyson stick vac had bought the farm, but he fixed it for me, in the store, for free. I was so impressed with him and his store that I ran right back there a few days ago to buy a new heavier Dyson for more deep-down cleaning, forgoing the big Christmas sales we've seen advertised. He beat out everyone else's price AND gave me a great lesson in using my Dyson. If you are looking for good old-fashioned excellent service, go see Rick on Strang Line.
Review by Karen C. on 10/6/2014
Brought my 10 year old Dyson in for repairs today. It was going out it in the trash.but I decide to take it in for one last hope. Ferdinand was the associate that helped me he fixed the vacumm while I waitted. Grearrrrrrt customer service. This experience Is how business used to be done and should be done. Good Job!!!!
Review by Darla D. on 7/9/2014
My Dyson suddenly was not working so I searched online for a service center. When I saw that this business is connected with Dyson I looked at their reviews and was impressed by what I saw. Yesterday I made the drive over to the shop from my home in south KC. I was in and out in about 10 minutes with a working vacuum. Rick replaced the head at no charge and sent me on my way. When I went home and vacuumed my carpet, my Dyson worked even better than it had before it broke down. I highly recommend bringing your Dyson here. If you don't already have a Dyson, go here and buy one!