Kirkland, WA

Vacuum repair, maintenance and retail store

Map image showing location of the Dyson Service center in Kirkland

We're there if you want help from Dyson experts with your current machine, are interested to find out more about what we do, or are thinking about upgrading. We are open 5 days a week Monday through Friday 8:30am to 5:00pm. We look forward to seeing you there.

We're located on the south side of 124th street, just a half mile east of I-405.

12815 NE 124th St, Suite N, Kirkland, WA 98034

(425) 968-2456*

Mon - Fri: 8:30am - 5:00pm

Get directions

*For general Dyson inquiries, please call the
Dyson Helpline at: 1-866-693-9766

But don't take our word for it...

Read what our customers are saying after their visit on

Review by Wendy B. on 1/5/2016

5 stars

Brought my Dyson vacuum in to be looked at as it wasn't picking up much of anything off my carpets. I was immediately helped by a gentleman who quickly examined each component of my DC 39 and diagnosed a faulty brush head. I was in and out in 15 minutes and I didn't even have an appointment! Plus, the repair was covered as a warranty, so it didn't cost me anything! Absolutely wonderful experience!

Review by Thomas M. on 12/5/2015

5 stars

Rafael was a fantastic tech, couldn't be happier with my visit. Thought I would need to drop off the vacuum and return, and also thought I would have to fight against upgrading to a newer model. Rafael quickly diagnosed the issues, fixed it and cleaned it while I was there, and answered lots of questions I had without trying to push me into something new.

I bought Dyson due to the quality, I will keep it due to the service.

Review by Doug N. on 11/22/2015

5 stars

First time having an issue with my Dyson after 4 years of Labrador Duty :) Both guys at the service center were very knowledgeable, personable and resolved my issues with minimal effort. The result is a fixed Dyson in under 5 minutes EVEN with a walk-in vs. reservation or anything. Great job guys !

Review by Christine S. on 9/18/2014

5 stars

Our Dyson is almost 5 years old and a small piece snapped off, resulting in us being unable to return the handle to the upright position. I brought it in to the service center, and Dana not only repaired the broken piece, he also gave our vacuum a full tune-up! He had the work completed within 45 minutes, no charge (under warranty), and it's running like new again :) Thank you!

Review by Steve R. on 9/2/2014

5 stars

Great customer service! Didn't think I was ever going to need to have our Dyson serviced, but was in and out within minutes......

Dyson warranty

All Dyson machines come with a warranty - please refer to your owner’s manual to verify the terms and conditions of yours. If you have any questions, please call our Helpline.

Dyson helpline

Monday – Friday: 8am – 8pm
Saturday: 9am – 6pm
Closed on Sunday

1-866-MY-DYSON (1-866-693-9766)

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