Review by Pat E. on 7/23/2014
The five stars you see in the other reviews are right on. We brought our ailing DC25 in and left it over a quick lunch. When we came back Will had it fixed and running like new. Superb service and quick turnaround!
Review by Bob T. on 8/17/2014
These are AWESOME!!! Drove from Walnut Creek on a Friday afternoon, Mike quickly helped me out and fixed two of my vacuums in about 15 minutes. They really want to help you and make you feel good about coming in. Would recommend these guys to anyone that owns a Dyson not matter where you live
Review by Beth T. on 9/25/2014
Great experience at Dyson repair. They were super helpful and was able to fix my issue in a few minutes. I would recommend this service to anyone who has a Dyson.
Review by Catarina R. on 5/19/2014
My Dyson DC-39 canister vacuum handle cracked and the Dyson 800# referred me to the Dyson Service Center in Hayward. I arrived around 3:30pm on a Friday afternoon and did not expect to be in and out of there, with a fixed and tested vacuum within less than 30 minutes. Michael Burke was wonderful, very attentive and super helpful. This is the ONLY place that will be servicing ALL of my Dyson appliances. Love them! =)
Review by Marc C. on 5/1/2014
The service from the people here and Dyson was outstanding. I traveled from SF to Hayward and met Will when I came in. My carpet attachment was not spinning and made a horrible noise. Will took a look at it and diagnosed the problem on the spot noting that it had to be replaced. He offered to check in the back if there was a spare, which there was and after taking my information and the vacuum serial number gave me the new part, even though it was slightly (a few weeks) after the warranty period. This saved me A LOT of money and only took 15 minutes.
This is what creates brand loyalty and more companies should take note. Thanks again.
Review by Nicole E. on 1/23/2014
Popped in mid January to get our hand held dyson health checked. Worked out perfectly - these guys were great! Super friendly, helpful & efficient. No apt necessary & I was in & out in less than 15 mins. My dyson needed a new battery & I can't recommend these guys enough.