Help with your Dyson product
Returning an order
If you wish to return an accessory or part ordered from Dyson, please contact our toll-free Helpline at 1-866-my-dyson (866-693-9766), between the hours of:-
- 8am - 8pm (CST) Monday to Friday
- 9am - 3pm (CST) on Saturday
- 10am - 2pm (CST) on Sunday
All accessories and parts must be returned within 30 days of purchase to be refunded in full. Returns are shipped back to Dyson at the customers’ expense.

USA
United Kingdom
Japan – 日本/日本国
Australia
Austria – Österreich
België
Belgique
Belgium – België / Belgique
Canada (English)
Canada (Francais)
China Engish
China Simplified Chinese - 中国-中文
Cyprus (English)
Czech Republic – Ceska Republika
Denmark – Danmark
Finland – Suomi
France – Francais
Germany – Deutschland
Greece
Hong Kong (English)
Indonesia
Ireland
Israel – Yisra'el / ישראל
Italy – Italia
Malaysia
Mexico
Netherlands – Nederland
New Zealand
Norway
Poland – Polska
Portugal
Russia – Rossiya / Росси́я
Singapore – Republik Singapura
Slovakia – Slovenska Republika
Slovenia
South Africa
South Korea
Spain – España
Sweden – Sverige
Switzerland – Schweiz / Suisse / Svizzera
Taiwan
Turkey - Türkçe
Ukraine
United Arab Emirates – الإمارات العربيّة المتّحدة