Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 1pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.


Support for Dyson Fans & Heaters

select your machine below. If you're not sure which machine you own, move your cursor over the names to see images of each machine.

Select your machine:

Or select your machine using the serial number:

If you know the serial number, enter the first three digits in the box below. The serial number can be found on the rating plate sticker. Example of a serial number:

123-US-A12345 or AB1-US-AAA1111A. 
(You only need the first 3 digits).

The rating plate sticker can be found on your machine. How to find the serial number