Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Assembling your Dyson machine

  • Lay the machine on its back and fit the cleaner head onto the connections as shown below.
  • Push firmly until the cleaner head clicks into place and the red latch engages.

diagram showing how to fit the cleaner head

  • Stand the machine upright.
  • Push the wand and handle assembly into the top of the hose until it 'clicks'.
  • Press the red wand release button and push the wand fully into the hose.
  • Place the wand and handle assembly into the grooves on the top of the duct as shown below.
  • Press the red handle release button and push the wand and handle assembly down fully.

diagram showing how to fit the wand and hose

  • To fit the tool holder, first remove the cyclone and clear bin assembly.
  • Slide the tool holder onto the back of the machine, just above the ball, as shown below.
  • Press the tool holder on with your thumbs, while holding the front of the machine with your fingers.  The fitting is tight, so use a constant, firm pressure.
  • Refit the cyclone and clear bin unit.
  • Attach the tools.

diagram showing how to fit the tool clip and tools

NB: The tool holder is not designed to be removed once fitted.