DC44 Animal Total Clean
DC44 Animal Total Clean image

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Step by step guide

  • Ensure the machine is not in the charger.
  • Separate the cyclone assembly and the main body of the machine by pressing the catch on the cyclone assembly and pulling them apart.
  • Remove the filter from the main body.
diagram showing how to remove the filter
  • Soak the filter in cold water for at least 5 minutes. (Please do not use detergent, wash in a dishwasher or washing machine).
  • After 5 minutes rinse the filter under cold running water and squeeze gently, repeating until the water runs clear.
diagram showing how to wash the filter
  • Leave the filter to dry in a warm place for at least 12 hours or until completely dry.
  • Do not dry the filter in a tumble dryer, microwave, oven or near a naked flame.
  • The filter should be washed at least once a month.
diagram showing showing how to dry the filter
  • Leave the filter to dry in a warm place for at least 12 hours or until completely dry.
  • Replace the filter and re-assemble the machine.

NB To fit the filter correctly the filter should be pushed firmly into place as shown below.

diagram showing how to fit the filter

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