Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Machine turned off while I was vacuuming

Most Dyson vacuums have a built in safety system that stops the machine if it becomes blocked. This usually happens because the filter needs washing or your machine is blocked. Remember to check the filter and look for blockages before re-starting.

Any non-domestic use may adversely affect the filter performance such as vacuuming up plaster dust.