DC44 Animal Exclusive
DC44 Animal exclusive image

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Removing blockages from the power floor tool

  • Remove the motorised floor tool from the machine.
  • Check the openings on the motorhead for blockages and remove if necessary.
diagram showing how to check the motorised floor tool for blockages
  • Using a coin, undo the end cap as shown and remove the brushbar.
  • Check the brush housing for blockages and remove if necessary.
  • Carefully use a pair of scissors to cut away any hairs and fibres from the brushbar.
  • Replace the brushbar and fasten the endcap.
  • Re-fit the motorised floor tool and test the machine

diagram showing how to check the motorised floor tool for blockages diagram showing how to check the motorised floor tool for blockages

diagram showing how to check the motorised floor tool for blockages

Has this resolved the problem?