DC41 Animal Exclusive
DC41 Animal Exclusive

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check wand and hose step 1

Turn power off and unplug the machine.

diagram showing plug being removed

Remove the wand from the machine as shown below.

diagram showing how to remove wand

Check the wand for blockages and any damage.