DC40 Multi Floor
DC40 Multi Floor upright vacuum cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Mini turbine head not working properly

Turn power off and unplug the machine.

  • Undo the fastener with a coin and remove the brushbar from the mini turbine head, as shown below.
  • Clear any hair, threads and debris from the brushbar.
  • Inspect the duct on the underside of the turbine head for blockages and remove if necessary.

diagram showing how to remove the brushbardiagram showing how to clear brushbar

  • Refit the brushbar and fasten the mini turbine head fastener with a coin.

diagram showing how to refit brushbar


Has this resolved the problem?