DC40 Multi Floor
DC40 Multi Floor upright vacuum cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Removing blockages from the wand and hose

Turn power off and unplug the machine.

 

Step 1 - Check the Wand

  • Remove the wand from the machine as shown below.
  • Check the wand for blockages and any damage.

diagram showing how to remove wand 

Step 2 - Check the Hose and inlet

  • Remove the hose from the machine as shown below.
  • Check the hose for blockages and any damage.
  • Check the hose inlet for blockages and any damage.

diagram showing how to remove the hose 

Note: The hose inlet is located below the hose on the rear of the machine.