Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Mini turbine head not working properly

Turn power off and unplug the machine.

  • Undo the fastener with a coin and remove the brushbar from the mini turbine head, as shown below.
  • Clear any hair, threads and debris from the brushbar.
  • Inspect the duct on the underside of the turbine head for blockages and remove if necessary.

diagram showing how to remove the brushbardiagram showing how to clear brushbar

  • Refit the brushbar and fasten the mini turbine head fastener with a coin.

diagram showing how to refit brushbar


Has this resolved the problem?