DC39 Multi Floor Exclusive

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Empty the clear bin

diagram showing plug being removed

Turn off power and unplug the machine.

  • To remove the bin and cyclone, press the silver release button as shown below.
disgram showing how to remove the bin and cyclone from the machine