Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check the bin and cyclone

  • Place the bin inside a bag, close the bag around the bin and press the button to release dust and debris.
  • Shake or tap firmly to remove all dust and debris from inside the bin and fine dust collector.
diagram showing how to empty the bin