Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Empty the clear bin

diagram showing plug being removed

Turn off power and unplug the machine.

  • To remove the bin and cyclone, press the silver release button as shown below.
disgram showing how to remove the bin and cyclone from the machine