Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter removal

diagram showing plug being removed

Turn off power and unplug the machine.

With the bin removed, pull the filter out from the top of the cyclone.

diagram showing how to remove the prefilter