Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to carry and store your Dyson vacuum

  • To carry the machine use the carrying handle on the cyclone top only.
  • To store attach the floor tool to the parking yoke on the rear of the vacuum cleaner.
diagram showing how to carry and store the machine