Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Charging the battery

diagram showing charger being plugged in
  • Plug the charger into a wall socket.
  • Plug the charger into the battery or place on the dock as shown below.
  • The battery should be fully charged after 3.5 hours
diagram showing charge time
diagram showing charger being plugged in