Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: 10am-4pm

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check tools

  • Ensure neither the crevice tool or combination tool are attached to the machine.
  • Look through both tools to check for blockages and remove any debris as necessary.
diagram showing how to check the tools