Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Check cone shroud step 1

To remove any build-up of lint or large dust particles on the shroud:

  • Remove the clear bin™ from the cyclone assembly by pressing the catch on the cyclone assembly and pulling them apart.
diagram showing how to check shroud