Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to use the accessory tools

Crevice tool

  • Slide the crevice tool into the inlet pipe on the bin assembly until it "clicks" into position.
diagram showing how to use the crevice tool

Combination tool

  • The brush must be positioned at the back of the combination tool to use the crevice function.
  • To use the brush function press the button on the brush section.
  • Slide the brush section towards the front of the combination tool.
diagram showing how to use the combination tool