Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Clear bin emptying

Turn off and unplug the machine

 diagram showing plug being removed
  • Remove the bin assembly by pressing the catch on top of the carry handle.
  • Pull the trigger to release dust directly into a dustbin.
  • Shake or tap firmly to remove all dust from inside the fine dust collector.
  • Press firmly on the center of the clear bin base to close.
diagram showing how to empty bin