Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check u-bend for blockages

Turn off and unplug the machine

 diagram showing plug being removed
  • Lay the machine on to its side and open the u-bend cover.
  • Check inside the u-bend cover and bottom of hose for blockages and remove if necessary.
diagram showing how to check u-bend for blockages

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