Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Attaching the Flat Out™ head to the telescopic wand

Push the Flat Out™ head onto the plastic cuff at the end of the telescopic wand ensuring it ''clicks'' into position.

diagram showing how to attach flat out™ head