Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Removing the Quick Draw Telescopic Reach™ wand

  • Push back the wand cap.
  • Pull the wand upwards and out of the machine.
diagram showing how to remove the wand