DC27 Total Clean
DC27 Total Clean

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: 10am-4pm

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check u-bend for blockages

Turn off power and unplug the machine.

  • Lay the machine on to its side and open the u-bend cover.
  • Check inside the u-bend cover and bottom of hose for blockages and remove if necessary.
diagram showing how to check u-bend for blockages

Has this resolved the problem?