DC27 Total Clean
DC27 Total Clean

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to use the telescopic wand

  • Lift up the wand cap and pull the metal tube from inside the wand until the wand and hose come away from the machine.
diagram showing how to use wand