DC26 Multi Floor
DC26 Multi floor

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

Check wand and hose step 1

Turn off power and unplug the machine.

diagram showing plug being removed
  • Separate the extension tube from the wand handle by pressing the release catch located on the wand.
  • Separate the wand handle from the hose by pressing the release catch located on the hose.
diagram showing wand and hose being removed