DC26 Multi Floor
DC26 Multi floor

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Extension tube keeps collapsing

  • Press the release catch and extend the extension tube to the length required, ensuring it 'clicks' firmly into place.
diagram showing how to correctly extend the extension tube

Has this resolved the problem?