DC26 Multi Floor
DC26 Multi floor

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Filter removal step 1

Turn power off and unplug machine.

diagram showing plug being removed
  • Press the purple button on the rear of the machine above the wheel until it clicks.
diagram showing how to open filter housing
  • Open the filter housing and remove the filter from inside the housing as shown.
diagram showing how to remove filter