DC25 Blue Exclusive
DC25 vacuum cleaner

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at questions@dyson.com. Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check suction

  • Remove the Clear Bin.
  • Place your hand over the exhaust as shown.
  • Turn the machine on.
  • When checking suction, make sure small children, objects, and animals are removed from the area.
diagram showing where to check suction

Is the suction strong or weaker than normal?