Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Check suction

  • Remove the Clear Bin.
  • Place your hand over the exhaust as shown.
  • Turn the machine on.
  • When checking suction, make sure small children, objects, and animals are removed from the area.
diagram showing where to check suction

Is the suction strong or weaker than normal?