Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to use the combination tool

  • Press the wand release button and lift the wand out of the hose.
  • Reverse the wand and push the handle into the end of the hose, ensuring that it 'clicks' into position.
  • Attach the combination tool to the end of the wand or hose as shown.
diagram showing how to use combination tool