DC24 Multi Floor Red

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: 10am-4pm

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Remove cleanerhead

Turn off power and unplug machine

diagram showing plug being removed
  • Taking care, use a flat head screwdriver to remove the cleanerhead from the main body as shown.
diagram showing how to remove cleanerhead