Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Assembling your Dyson step 1

  • Fit the cleanerhead to the inlet at the base of the machine and locate the retaining clip into place.
  • Ensure that the connection pins underneath the cleaner head are located correctly.
  • diagram showing how locate the connection pins diagram showing how to attach cleaner head