Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

How to start vacuuming step 1

  • Plug the machine in.
  • Pull the wand handle up until it 'clicks' into place.
  • Press the pedal at the back of the machine with your foot and lower the machine into the vacuuming position.
  • Ensure that the stabilising wheels are fully retracted.
  • Press the ON/OFF switch.
diagram showing how to use the machine