DC22 Turbinehead
DC22 Turbinehead

Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at questions@dyson.com. Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Flashing green light

A flashing green light indicates that filter A is missing or fitted incorrectly.

  • To remove filter A, use a coin to undo the fastener located in front of the wheel as shown.

diagram showing how to remove filter A

  • Lift the wheel towards the rear of the machine.

diagram showing how to remove filter A