Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Using the fingertip controls

  • Press the on/off button to start vacuuming.
  • Ensure that the brushes are turned off before using on hard flooring.
  • When required, press the button on the wand to activate the suction release for cleaning curtains and delicate furniture.

Please note: The brushbar will reset to ''ON'' each time you start the machine and put it in the cleaning position.