Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

  • 1-866-MY-DYSON
    (1-866-693-9766)
  • questions@dyson.com
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
 

How to extend the telescopic wand

  • Press the release catch and extend the telescopic wand ensuring all the sections 'click' into place.

NB: If the telescopic wand is fully extended you should be able to see the complete length of 2 individual sections.

diagram showing how to extend the telescopic wand