Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Closed on Sunday

Please note our US Helpline will close at 1pm on Saturday, October 10th for planned maintenance. Please email us at Our Digital Support team responds to emails 24 hours a day.

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Wand suction

  • Turn your machine on and make sure it is standing in the upright position.
  • Lift the wand cap and place your hand over the end of the wand.
  • When checking suction, make sure small children, objects, and animals are removed from the area.

Is the suction strong, or weaker than normal?