Contact us

The Dyson Helpline is available during the following times (CST):

Monday – Friday: 8am – 8pm

Saturday: 9am – 6pm

Sunday: Closed

  • 1-866-MY-DYSON
  • Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Does the brushbar turn with the power on?

Please keep your hands and fingers away from the brushbar when completing this test.

  • Turn the power off.
  • Place your foot on the cleaner head and lower the machine into the vacuuming position.
  • Look through the clear brushbar housing.

NB: The brushbar will not rotate when the vacuum cleaner is in the upright position.

Is the brushbar spinning?